Terms of Service
Last updated: 23/08/25
Welcome to Relatables (“we,” “our,” or “us”). By accessing or purchasing from relatables.shop , you agree to the following Terms of Service. Please read them carefully before using our Site.
1. Use of Our Site
You must be at least 18 years old or have permission from a parent/guardian to use our Site.
You agree not to misuse our Site (for example: attempting to hack, copy content, or use it for unlawful purposes).
2. Products and Purchases
All prices are listed in [AUD or your currency] and include/exclude GST as stated.
We reserve the right to refuse or cancel any order if fraud or misuse is suspected.
Once an order is placed, you’ll receive a confirmation email. This does not guarantee acceptance — we may cancel due to stock errors or payment issues.
3. Shipping & Delivery
Orders are processed within 1-7 business days.
Delivery times vary depending on your location and shipping method.
We are not responsible for delays outside our control (postal delays, customs, etc.).
Full details can be found on our Shipping Page.
4. Returns & Exchanges
We accept returns within 14 days of delivery if the item is unused and in original condition.
Refunds/exchanges will be processed once the returned product has been inspected.
For full details, please visit our Returns & Exchanges Page.
5. Intellectual Property
All content on this Site (including logos, designs, text, and images) is owned by or licensed to us. You may not copy, reproduce, or use our content without written permission.
6. Limitation of Liability
We do our best to ensure our products and Site are accurate and reliable. However, we are not liable for:
Errors in product descriptions, pricing, or availability.
Any damages resulting from the use or misuse of our products.
Issues beyond our control (shipping delays, third-party services, etc.).
7. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page, and your continued use of the Site means you accept the changes.